How can I exchange gear?

How can I exchange gear?

Need a Different Size or Color?

We’re happy to offer size/color exchanges through UA.com and UA.ca within 60 days of purchase.

Online Exchanges:

Go to ua.com/returnlabel or underarmour.ca/en-ca/returnlabel/ and enter your purchase location, full order # (US-12345334, CA-19378293, etc), and email address used on the order

Choose ‘Exchange Items’ and select which item(s) you’d like to exchange

Select your desired color and/or size

Print your free return label and drop your package at your nearest Happy Returns or UPS location for US returns and Purolator for Canada returns

Once your gear is received and processed at our warehouse, then your new gear will be shipped

*Please Note:

For purchases made with gift cards, Applepay, PayPal, or Klarna, you will need to return your item for a refund and then place a new order.  If there has been a change in the price of your item, please contact Customer Service for assistance. 

 

In-Store Exchanges:

Bring your Brand House or Ecomm gear to any Under Armour Brand House location with proof of purchase. Factory House purchases are not eligible to be returned or exchanged at a Brand House location

Bring your Brand House, Ecomm or Factory House purchases to  any Factory House location with your proof of purchase

Be sure to bring a valid photo ID and original form of payment

If the store doesn’t have the same item, a return can be made for the original purchased price to go towards new gear, back to the original form of payment, or in the form of a UA Gift Card

*Please Note:

If you don’t have the original UA proof of purchase and your exchange is accepted, the value of your exchange will be based on the last known selling price.

Exchanges for gear purchased with alternative payment methods (Klarna, PayPal) are accepted. If you need to make a return, please follow the return section below.