How can I return gear?

Online Returns:

1. Start your return online: Go to Order History under My Account or ua.com/returnlabel to print your return label within 60 days of receiving your order

2. Pack up your items

3. Drop off your package: Drop your package at your nearest Happy Returns or UPS location for US returns or Purolator for Canada returns

4. Receive your refund: Once your gear is received and processed at our warehouse, then we will begin to refund your order. All refunds through Happy Returns are generated upon successful drop off at their location (standard 3-5 business day processing time applies).

*Please Note:

You can also return or exchange gear you purchased online to any Under Armour Brand House location. Make sure you have your original sales receipt or gift receipt, and the credit card used for your purchase.

If you need to return items from different orders, a separate return label and package must be used for each order. If you are returning multiple items from the same order, items may all be included in the same package using one return label.

In-Store Returns:

Bring your Brand House or Ecomm gear to any Under Armour Brand House location with proof of purchase. Factory House purchases are not eligible to be returned or exchanged at a Brand House location

Bring your Brand House, Ecomm or Factory House purchases to any Factory House location with your proof of purchase

Be sure to bring a valid photo ID and original form of payment

Returns will be made back to the original form of payment or UA Gift Card

*Please Note:

If you don’t have the original UA proof of purchase, but your return is accepted, the value of your return will be based on the last known selling price of the item and your refund will be issued in the form of a UA Gift Card.

Refunds

In-Store Refunds:

Returns processed at an Under Armour Brand House or Factory House will be refunded to the original method of payment. Please bring a valid photo ID. We reserve the right to keep your information on file and share it with affiliates as outlined in the Under Armour Privacy Policy. Under Armour reserves the right to limit the number of returns you can make, even with receipts.